FAQ/PRICING

1. How far in advance do I need to book you?

At least 6-8 weeks before your event or due date.
If you are in a shorter timeline, please let me know & I can check to see if I can accommodate a tighter schedule.

2. Where are you located?

3. Do you ship?

4. Do you offer delivery?

5. What is your turn around time?

6. Do you offer rentals?

Yes! Please email me with your specific signage needs for a more accurate estimate.

7. I saw something online that I really like, can you replicate it for me?

As an artist, I will not & as a business practitioner I cannot. It is illegal to copy another artists work, a law I am quite thankful for. This also works in your favor, you will be receiving goods that are as original as you. That being said, I am 100% interested in seeing what inspires you.

8. What is your return and exchange policy?

If you need to cancel your order for any reason please notify me immediately. Due to the nature of scheduling for these handmade projects, your deposit will be forfeited. I cannot refund this fee due to other projects that were turned down in order to complete yours. If you cancel after the project has been completed you will be responsible for those charges. Returns are not accepted and I do not offer refunds due to the custom nature of all projects. If your item arrives damaged or if something appears incorrect please contact me.

9. How do I pay & is a retainer (deposit) required?

After we have agreed upon the full order, a 50% non-refundable retainer & a signed contract is required to start on your project. Once your order is paid for I will begin work. Please note, if you are paying with a personal check I will begin work once the check has cleared. Your contract will detail the payment information.

10. Do you offer discounts if I order in large quantities?

I do not offer discounts because of the custom nature of the work. Every piece still has to be individually hand lettered.

11. Once I purchase my goods, do I own the artwork?

No, Hand Lettered By Tiffany retains all copyrights to our work. Clients are not allowed to reproduce the designs in any way or for any purpose.

12. Can I provide my own surface for you to letter on?

1. What are your prices?

I require a minimum order of $1000 for personal projects, $1500 for corporate projects & $2500 for wedding projects.

Personalization with Calligraphy, Lettering, Engraving, Debossing, Wood Burning or Hot Foiling

-On-Site | Starting at $350 per Hour

-In-Studio | Starting at $50 per Unit

Everything I create are custom & never the same. That being said, an exact price can be tricky until we have a chance to chat. Because your event & wedding is unique to you, sign pricing varies on the size, amount of writing required, design, colors & type of surface.

If you do not meet my minimum, I do have skillful students that I personally mentor that can possibly take on your project. So don't hesitate to still reach out!
Prices are subject to change, please email me with your specific needs for a more accurate estimate.

2. Do you take rush orders?

ALL jobs with less than 14 business days to complete are considered rush jobs.
14 Days: 30% Rush Fee

10 Days or Less: 50% Rush Fee

48 Hours: 100% Rush Fee

24 Hours or Less: 200% Rush Fee
Please contact me as soon as possible if you have a rush order. Every order is different & the timeframes vary slightly depending on what sort of project you are interested in.

3. What if I notice an error once I receive my items?

Please be sure to proof everything as soon as you receive your package. Let me know immediately of any mistakes or changes. Any errors on my part will be corrected at no additional charge. Any error on the client’s side (such as spelling errors) are the client’s responsibility & will incur a $150 set up fee as well as a the agreed upon price to correct them.