ORDER PROCESS

1. INITIAL INQUIRY

This is the first contact where you let me know what you're looking for and need. Not quite sure what you want? No worries, just reach out & let me know of any questions you might have. From there, I'll email over all the info you need.  Refer to our contact page to submit your inquiry.

 

2. CONSULTATION 

Need a little more chit-chat to help bring all of your ideas to life? We can schedule a consultation via phone to answer any questions you might have! This is a great time to plan out exactly what you want, as well as give me an opportunity to explain all the wonderful enhancements that can really take your vision to the next level.

 

3. CUSTOM QUOTE

This is the next step after we've mapped out each detail you'd like to include to your custom order. I will send over a custom quote & from there we can edit or modify until we arrive at the perfect balance for your wants and budget.

 

4. CONTRACT & RETAINER

If everything looks great, I’ll send over a contract & payment information. I require a 50% retainer to book your spot into my schedule. Now your locked in! 

 

5. DESIGN PROCESS

I’ll ask more questions to collect all the information I would need in order to begin the design process (exact wording, placement, colors, etc). Based on your order timeline in your signed contract, I will get moving on creating your drafts. You get 3 drafts & 1 revision. These will be sent to you via email.

 

6. PRODUCTION 

Once I have your final signed off approval, production begins! I will start working on you’re custom order.

 

7. FINAL PAYMENT

Final payment is due before pick up or delivery.